We don't profit from postage. Any overpayment will be refunded at the time of dispatch.

 

GREAT CHOICE
The latest trends in soft furnishings.

WE'RE DIFFERENT
Our friendly approach sets us apart.

EXPERIENCED
Trading over 50 years - we know our stuff

 
 

Delivery & Returns Policy

Delivery Policy

Delivery to the UK is defined as England, Northern Ireland, Scotland, Wales, Isle of Man, Scottish Islands, Isle of Wight.

Light orders (under 1kg) will always be sent by post.

Transit time by post is 1-2 days.

Orders over 1kg will be sent by courier, except to places where the cost is prohibitive. In those instances we will contact you to advise.

Courier delivery is standard next day.

As we plan to carry all goods in stock, all orders will be processed and despatched same day, for orders received and logged on to our system before 2pm. If in the unlikely event an item is not in stock, we will contact you to advise.

Delivery costs are automatically set at checkout.

We welcome orders from all over the world. (please request a quotation) via email: rosa@rosarhodes.co.uk

Courier Service - Next Day Delivery

Please note for next day delivery, orders received prior 13:00pm will be dispatched on the same day....any orders received thereafter will be dispatched on the next working day. 

Next Day Delivery: expected time of arrival between 08:00am to 18:00pm.

If however, you do require a Saturday delivery please contact us on 01159402828 for a quotation.

Returns Policy

We accept returns on any products within 14 days of payment in original packaging no questions asked.

If you find the item faulty in anyway we shall refund you the full price and postage to send the item back to us.

If you decide the item is no longer wanted the buyer will be liable for postage costs.

Please ensure you have a valid postal code and that your address is correct before proceeding with payment.

Once dispatched we can't be held responsible for a delivery to the wrong address.

A reimbursement of the price of returned goods will be approved if the returns are made within 7 days of delivery, if the goods are unused and still in their original packaging.

Customers must return the goods at their own cost, and refunds will be made within 30 days of receipt by Rosa Rhodes  Ltd T/A The Sewing Box. Company House No. 07423414.

Our aim is that all customers are 100% satisfied with both their purchases and the process of purchasing.

If you are not entirely satisfied please contact us by email rosa@rosarhodes.co.uk.